Event Services : Do's & Don'ts

41. Damages

• The Client is responsible for all damages to the building, whether they are created by themselves, their decorator or their exhibitors.

42. Food Samples

• No exhibitor may sell food or beverages or sample food or beverages from their booth without prior approval from the MCCC General Manager and the Memphis Marriott Downtown.
• Food and beverage samples must not be greater than 2 oz. and must be manufactured, processed or distributed by the exhibiting firm and must be related to participation in the event.
• Restrooms, concession stands and/or facility kitchens may not be used as exhibitor clean-up areas.
• Costs associated with the disposal of trash, waste, grease, etc. from exhibitor sampling is the responsibility of the Client.
• Securing of all necessary licenses, permits, etc. is the responsibility of the exhibitor. Please contact the Memphis & Shelby County Health Department at 901/576-7600 for permit information. At the time of this printing, there are 2 kinds of permits:
  • If you are selling pre-packaged goods and are not doing any sampling of the product, the cost of the permit is $11.25.
  • If you are giving out samples of the product, the cost of the permit is $43.75.
  • Please note: permit prices are subject to change.
• Exhibitors are responsible for complying with all Memphis & Shelby County Health Department regulations regarding food sampling, storage, equipment, temperature, etc. If they are not in compliance or do not obtain the proper permits, the Health Department can shut down their booth.

43. Food Shows

• The Client is responsible for making arrangements to provide exhibitors with food waste containers. The container should be accessible for the exhibitors to use on a daily basis.
• All food waste products should be contained in plastic bags, tied and disposed in the food waste container.
• Food waste will be dumped on a daily basis.
• This rule also applies to caterers working in the building.
• THE BUILDING TRASH COMPACTOR IS NOT AVAILABLE FOR FOOD WASTE DISPOSAL.

44. Glitter

• Glitter, confetti and any other similar decoration material is only allowed in the facility if the Client agrees to pay a $500 clean-up fee. Otherwise, they are prohibited.

45. Leaving the Facility Broom Clean

• The building exhibition halls will be delivered to the Client as specified in the Lease Agreement. The floor will be clean upon move-in.
• It is the responsibility of the Client to return the exhibition hall to its original condition.
• If policy is not met, the Client will be charged 3.2 cents per gross square foot for cleaning of the exhibition space.

46. Signs & Posters

• Posters are to be mounted on easels and/or individual holders.
• No posters, playbills or any other signage is to be taped, stapled or affixed to any surface in the building.
• All signage must be of a printed nature and meet with the approval of the management. Handwritten signs are prohibited.
• At move-out, all posted signage must be removed by the service contractor and/or Client. If any materials are left in or on the building, the Client will be billed for the labor to remove.

47. Smoking

• Smoking is prohibited inside the MCCC.
• The designated smoking areas are outside the building and behind the 2nd floor firewall.

48. Staples & Tacks

• Staples & tacks are prohibited and not to be used on any building surface or equipment.

49. Stickers

• If the Client allows an exhibitor(s) to distribute stickers that ultimately land on the floors, walls or other building surfaces, the Client will be charged the current labor cost for removal of stickers.
• No stickers are allowed on any MCCC equipment, furniture or the building itself including the parking garage and surrounding sidewalks.

50. Tape Removal

• If the Client contracts for carpet to be laid as a part of the event, it is the responsibility of the carpet contractor to remove all tape from the floors during the final move-out of the event. If this is not done, the Client will be billed $500 for removal of the tape.
• If the tape is on a floor that must be stripped and refinished, the charges to return the floor to its original finish also will be billed to the Client.
• Tape of any type is prohibited in all areas of the building. Tape should not be placed on tables, chairs, walls, etc.
• The Client will be billed for any damages resulting from the removal of taped items (i.e.: repainting walls & doors due to peeled paint, etc.)

51. Vehicles

• Vehicles are permitted in the building provided they meet all City of Memphis Fire Code Regulations.
• If any vehicles are going to be placed in the Grand Lobby area, then the Client should arrange to have visqueen placed on the floor from the loading dock to the final location of the vehicle.
• The Client should also arrange to have pieces of carpet placed under each of the tires of the vehicle.
• Note that products such as Armor-All are prohibited from being used in the facility due to slip hazards that are created when it comes in contact with our floors. If any vehicles need to be polished or treated with Armor-All, it should be done outside the facility (either on the loading dock or in the Exhibitor’s Lot).